Sales Team Lead, US Market

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Lead, inspire, and develop a team of 8–10 Sales Specialists.

• Drive the team to consistently meet or surpass monthly sales objectives.

• Achieve personal sales targets while guiding the team.

• Monitor and enhance team performance in areas such as Revenue, Conversion Rate, Attendance, Productivity, and Quality standards.

• Conduct daily meetings and performance evaluations.

• Review 1–2 sales calls per representative weekly (or as needed) to pinpoint coaching opportunities.

• Provide regular one-on-one coaching sessions, including call assessments and action plans.

• Ensure adherence to daily routines, KPIs, and best practices.

• Onboard, train, and mentor new Sales Specialists.

• Cultivate a culture of accountability, ownership, and continuous improvement.

• Assist the Head of Sales in conducting final interviews for Sales Specialist candidates.

• Identify future leaders within the team and facilitate their professional growth.

• Maintain exemplary CRM practices, ensuring effective lead management, SLA compliance, and accurate pipeline oversight.

• Track the number of active leads and ensure optimal lead distribution.

• Prepare daily, weekly, and monthly performance reports.

• Collaborate cross-functionally with Operations, QA, Marketing, and other departments to address issues and enhance processes.

• Identify workflow enhancements that boost team efficiency and conversion rates.

⛳️ Requirements

• At least 5 years of sales experience, ideally in outbound telemarketing or high-volume sales.

• A minimum of 2 years of experience in leading a sales team.

• Demonstrated history of consistently meeting or exceeding sales goals.

• Experience managing teams that sell to US customers is strongly preferred.

• Must be comfortable working during US business hours.

• Strong coaching, communication, and people management skills.

• Highly organized, process-driven, and data-oriented.

• Exhibits initiative and flourishes in a fast-paced startup environment.

• Proficient in using CRM systems and sales reporting tools.

• Capable of leading by example with a strong personal sales record.

🏝️ Benefits

• Competitive base salary (negotiable based on experience)

• Performance-based team commission

• 100% remote work setup

• Opportunities for career advancement and internal promotion

• Collaborate with a high-performing international sales team

• Be part of a rapidly expanding education technology company making a significant impact on students worldwide