Sales Support Officer

This is a fully remote position, open to applicants in United States.

📋 Description

• Accurately process and input finalized sales orders into our CRM and internal systems.

• Verify customer information, pricing, promotions, and order details to ensure correctness.

• Conduct post-sale follow-ups to validate information and fulfill any pending requirements.

• Interact with customers via phone, email, and WhatsApp regarding order updates and administrative inquiries (no sales calls involved).

• Assist multiple sales representatives by maintaining organized and updated customer records.

• Oversee the sales pipeline and aid in ensuring that orders progress seamlessly to completion.

• Execute quality checks to reduce errors prior to orders moving to fulfillment.

⛳️ Requirements

• 1-3 years of experience in sales administration or customer support.

• Strong organizational abilities with remarkable attention to detail.

• Outstanding written and verbal English communication skills.

• Comfortable engaging with customers in a professional and approachable manner.

• Proficient in using CRM systems and standard office software.

• Capable of multitasking, prioritizing effectively, and thriving in a dynamic environment.

• Prior experience in sales administration, customer support, or sales support is a plus.

🏝️ Benefits

• Stable full-time opportunity