Sales Specialist – Call Center Agent

This is a fully remote position, open to applicants in Germany.

📋 Description

• Manage both inbound and outbound calls with our clients.

• Foster positive relationships with customers and course participants during incoming calls.

• Assess and evaluate the needs of course participants during brief online demo sessions.

• Proactively promote the services provided by Coding Giants through the inbound hotline.

• Offer guidance to course participants and customers in choosing the most suitable solutions.

• Meet personal and team objectives related to sales, quality, and efficiency.

• Deliver comprehensive assistance across various communication channels, including email, chat, and social media.

• Reach out to customers concerning outstanding payments.

⛳️ Requirements

• Ideally, you possess 1–2 years of experience in telephone sales or telemarketing.

• You are articulate, approachable, and possess excellent communication skills.

• You are comfortable with video calls.

• You thrive in a fast-paced work environment and are motivated by achieving targets.

• Experience in sales, especially within the EdTech sector, is an advantage.

🏝️ Benefits

• A monthly salary that includes a base pay along with a performance-based bonus.

• An employment contract that includes a six-month probationary period.

• The opportunity for remote work.

• A flexible schedule with two available shifts: 9:00–17:00 and 12:00–20:00.