Sales Specialist

This is a fully remote position, open to applicants in Germany.

📋 Description

• Presenting and marketing our aesthetic products (medical devices) to specialist physicians via phone.

• Engaging with customers through multiple channels, including phone, email, and virtual conference tools, to foster strong relationships and meet sales goals.

• Achieving or surpassing the financial/sales objectives for the designated Inside Sales (remote) territory.

• Expanding market share within the assigned area.

• Persuading customers currently using competitor products to switch, identifying and acquiring new clients, growing existing accounts, and reclaiming lost customers.

• Actively qualifying and generating leads.

• Capitalizing on cross-selling opportunities.

• Overseeing the entire sales cycle from initial contact with potential clients to closing deals and ensuring long-term customer retention.

• Organizing and conducting remote customer appointments, along with thorough follow-up; delivering technical information, presentations, and marketing of the respective products to office-based physicians and hospital specialists.

• Planning and executing outbound calls while also managing incoming calls.

• Qualifying leads and continuously profiling and evaluating customer potential.

• Developing revenue-maximizing annual plans for the respective remote territory with an emphasis on strategic territory management.

• Analyzing market trends related to sales performance of our products and competitors, identifying opportunities and critical trends.

• Utilizing marketing materials effectively to compellingly convey core messages, product differentiation, and our brands' advantages over competitors.

• Implementing product claims and aligning personal activities with marketing strategies and sales cycles, including strategic orientation and tactics (execution of brand strategy).

• Maintaining professional reporting standards: diligently completing all administrative tasks and meeting KPIs.

⛳️ Requirements

• Completed training that qualifies you to work as a medical device consultant.

• Successfully finished commercial or scientific training, pharmaceutical representative training, or possess the necessary expertise as per § 75 of the German Medicines Act (Arzneimittelgesetz).

• Fundamental knowledge of GxP.

• Minimum of two years of experience in customer service, with at least one year in a telephone-based role preferred.

• Openness to training in telephone sales.

• Strong interest in the aesthetics industry.

• Excellent German language skills, both spoken and written.

• Good English language skills are desirable.

• High level of customer focus to ensure a high degree of customer/patient satisfaction.

• Strong persuasive abilities, with a presentation- and closing-oriented personality, alongside exceptional communication skills and a collaborative mindset.

• High agility and readiness to adapt to changing market conditions, innovating and proactively modifying working methods.

• Strong digital proficiency and confident use of digital tools (Veeva CRM and CLM, XPM, WebEx, etc.), as well as MS Office competency.

• Commitment to ongoing professional development.

• Capability to present complex scientific information appropriately to different target groups and engage in discussions with various customer segments.

• High motivation and energy to pursue and achieve objectives.

• Excellent performance management skills to continuously enhance sales target fulfillment.

• Strong analytical abilities combined with creativity.

• Flexibility, dedication, and a spirit of teamwork.

🏝️ Benefits

• A diverse role allowing you to work from home and make a significant impact.

• An open corporate culture.

• Competitive compensation package.

• Comprehensive onboarding with a dedicated mentor.

• Flexible working hours to promote a healthy work-life balance.

• Corporate health management featuring extensive health and sports programs.

• Employee social benefits.

• Varied career opportunities within an internationally positioned company.

• Attractive professional development prospects.