Sales Solutions Consultant – Account Management

This is a fully remote position, open to applicants in Florida.

📋 Description

• Assist the Account Management team by comprehending client needs, identifying gaps in product functionality, and devising customized solutions.

• Enhance account management and retention by leveraging product and capability knowledge to meet client needs.

• Create product solutions that align with client business requirements.

• Lead the solution assurance process, which includes collecting requirements, prioritizing functionality gaps, obtaining estimates, defining workarounds, and gathering information for internal suppliers.

• Manage the commitment process to ensure internal agreement for specified work.

• Guide the account management team in developing and packaging proposals.

• Contribute to Requests for Proposal and Requests for Information.

• Organize and deliver product presentations and demonstrations, either in person or through web-based tools.

• Design and maintain product presentations.

• Engage in business requirements reviews with clients.

• Take part in the product release process.

• Provide feedback on client requirements to Dark Matter product managers.

• Assess third-party vendor opportunities and solutions.

• Create and present proposals for Business Review approval.

• Complete other related tasks as assigned.

⛳️ Requirements

• Over 8 years of business experience in the marketplace.

• Experience in the mortgage industry.

• Familiarity with industries where our applications are commonly utilized, including banking, mortgage, and utilities.

• Solid understanding of the technologies necessary to support Dark Matter products.

• Knowledge of business unit processes.

• Awareness of competitors and their offerings.

• Exceptional presentation, writing, organizational, and project management skills.

• Ability to work both independently and collaboratively within a team environment.

• Proven capability to interact and communicate effectively with senior management.

• Bachelor's degree or an equivalent combination of education, training, or work experience.

• Willingness to travel 10–30%.

🏝️ Benefits

• Sales positions may qualify for participation in the business commission plan.

• Medical, dental, and vision insurance.

• Basic life insurance coverage.

• Short-term and long-term disability insurance.

• 401(k) plan participation with company matching.

• A minimum of 10 vacation days for new employees.

• Sick leave in accordance with state regulations.

• 8 company-paid holidays each year.

• 2 personal holidays annually.