Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek out new business opportunities through outbound outreach, incoming leads, referrals, market research, and reactivation campaigns.

• Conduct discovery calls to assess client shipping volumes, current carriers, challenges, platforms, service requirements, and growth potential.

• Evaluate prospects based on commercial fit, shipping profiles, compliance needs, operational feasibility, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to meet client needs.

• Prepare fundamental pricing comparisons, savings summaries, proposals, and follow-up documents.

• Collaborate with Sales Manager, Data, Product, and Operations teams on complex pricing or service-fit inquiries.

• Ensure accurate maintenance of lead, opportunity, and client information within the CRM system.

• Monitor outreach activities, follow-ups, next steps, and deal stages.

• Coordinate with Onboarding and Account Management to ensure a smooth transition post-close.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs that could guide product development, service enhancements, marketing initiatives, or partnerships.

• Contribute to sales campaigns, targeted outreach efforts, and market research projects.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue targets.

• Report directly to the Sales Manager – Business Development.

⛳️ Requirements

• Exceptional written and verbal communication abilities.

• Experience in client outreach within Logistics (B2B) is considered a strong advantage.

• Prior sales experience in Logistics/Supply Chain B2B is regarded as a significant asset.

• Comfortable with cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-centric mindset, capable of understanding client pain points and suggesting practical solutions.

• Excellent organizational skills with the capacity to manage multiple prospects at various stages.

• Ability to grasp Chit Chats’ services, pricing structures, shipping workflows, compliance considerations, and operational needs.

• Proficient in using CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and the capability to collaborate with internal teams.

• Self-motivated, resilient, and comfortable working towards sales objectives.

• Ability to balance revenue growth with client compatibility, profitability, and operational feasibility.

• Post-secondary education or equivalent experience required.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain with small to mid-sized shipments.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is preferred.

• B2B sales experience, preferably in logistics, transportation, or a related field, is considered an asset.

• The selected candidate will undergo reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid birthday leave.

• Rich GRSP plan eligibility after 3 months of employment.