This is a fully remote position, open to applicants in Kenya.

• Reach out and engage with incoming leads through phone, email, and various communication platforms.

• Identify and address customer concerns related to their Facebook and Instagram accounts.

• Articulate the available services and solutions in a clear, professional, and comprehensible way.

• Assess leads and assist customers throughout the sales journey.

• Transform inquiries into paying clients.

• Keep precise records of customer interactions, follow-ups, and sales activities.

• Foster trust and build relationships with customers while providing an outstanding customer experience.

• Work collaboratively with internal teams to facilitate a seamless onboarding process and resolve issues.

• Regularly achieve or surpass individual sales and performance goals.

• Prior experience in sales, customer support, appointment setting, lead generation, or another client-facing position.

• Exceptional verbal and written communication skills in English.

• Proficient in managing phone conversations and effectively addressing objections.

• Strong interpersonal skills and the ability to build relationships.

• Technical proficiency and the capability to comprehend issues related to digital platforms.

• Ability to convey technical ideas to customers without a technical background.

• Excellent organizational and time-management capabilities.

• Self-driven, goal-oriented, and capable of working independently.

• Dependable high-speed internet connection and a suitable professional remote work setup.

• Competitive base salary

• Performance-based incentives and commissions

• Career advancement opportunities within a growing technology-driven organization

Sales Representative

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