Sales Receptionist, Healthcare Background

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Professionally and promptly respond to incoming patient calls

• Manage scheduling, rescheduling, and cancellation of appointments

• Address patient inquiries and provide detailed information regarding services

• Conduct follow-ups with leads and potential patients

• Transform inquiries and leads into confirmed appointments

• Foster rapport and build trust with patients

• Address questions, concerns, and objections with empathy and assurance

• Maintain precise records of patients and appointments

• Deliver outstanding customer service during every interaction

• Assist with general reception and administrative duties as required

⛳️ Requirements

• Prior experience as a Medical Receptionist, Patient Coordinator, Customer Service Representative, or a related position

• Background in sales, lead conversion, or appointment scheduling

• Experience in healthcare, medical, aesthetic, wellness, or dental fields is highly preferred

• Proficient in both spoken and written English

• Strong telephone presence and effective communication skills

• Confident, persuasive, and adept at handling objections

• Excellent follow-up and organizational abilities

• Empathetic and professional demeanor when interacting with patients

• Capable of working independently in a remote setting

🏝️ Benefits

• Opportunity for remote work

• Full-time employment