Sales Operations Specialist – Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct training for new employees on Salesforce, quoting tools, and essential sales processes during the onboarding phase.

• Address ongoing inquiries regarding Salesforce usage for Sales and Customer Success, while also maintaining process guides and playbooks.

• Act as the main resource for quote generation, creating precise and professional quotes using Salesforce CPQ or the native quoting tool.

• Oversee the business logic related to the product catalog, pricing books, and discount structures.

• Collaborate with Finance and Sales leadership on deal desk workflows involving non-standard pricing, approvals, and contract terms.

• Assist in contract review and processing, and reconcile bookings, billing, and revenue data across Salesforce and Finance systems.

• Administer sales compensation plans; calculate, process, and audit commission payouts while resolving any disputes.

• Support territory management, lead routing, quota tracking, and ensure pipeline hygiene in collaboration with Sales and Customer Success leadership.

• Develop and maintain dashboards and reports that cover pipeline, Annual Recurring Revenue (ARR), renewal health, and quota achievement for Quarterly Business Reviews, board preparations, and commission calculations.

• Utilize Excel/Google Sheets for data imports, audits, and reporting requirements, serving as an operational partner to Sales and Customer Success for daily process inquiries.

⛳️ Requirements

• A minimum of 5 years in Sales Operations, Revenue Operations, or a comparable GTM-facing position.

• Practical experience with Salesforce CPQ, native quoting, or deal desk workflows.

• Background in supporting sales compensation plans and calculating commissions.

• Proven ability to create complex reports and dashboards; proficient in Excel and Google Sheets.

• Exceptional communication and training abilities — comfortable interacting with sales personnel and technical stakeholders.

• Salesforce Administrator certification or other Salesforce qualifications (Preferred).

• Experience in contract review or contract operations (Preferred).

• Familiarity with revenue intelligence or forecasting tools (Clari, Forecast, etc.) (Preferred).

• Knowledge of GTM stack tools such as Salesloft, Outreach, ZoomInfo, Gong, or similar (Preferred).

🏝️ Benefits

• Health, dental, and vision insurance.

• 401(k) plan.

• Paid time off.