Sales Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage and uphold the CRM system, including user access, sales stages, fields, and data integrity.

• Take ownership of the pipeline layout and ensure the consistent application of sales stages and necessary fields.

• Create and sustain standard sales dashboards and reports.

• Assist with weekly and monthly pipeline and forecasting reports.

• Oversee pipeline health and identify risks such as stalled deals or missing information.

• Document sales procedures, definitions, and reporting standards.

• Facilitate the onboarding process for new sales team members regarding systems and procedures.

• Serve as the main point of contact for inquiries and issues related to sales systems.

• Continuously enhance sales operational workflows to boost efficiency and precision.

• Collaborate closely with the Founder, Director of Sales, and the wider sales team.

⛳️ Requirements

• 3 to 6 years of experience in Sales Operations, Sales Coordination, or a related position within a B2B SaaS context.

• Practical experience in administering and maintaining a CRM (such as HubSpot, Salesforce, Pipedrive, or equivalent).

• Strong comprehension of sales pipelines, forecasting, and reporting methodologies.

• Exceptional attention to detail with a keen focus on data accuracy and consistency.

• Ability to collaborate closely with sales leadership and sales representatives.

• Excellent organizational and documentation capabilities.

• Comfortable in a fast-paced, evolving SaaS environment.

• Effective communicator who can implement processes without causing friction.

• Self-motivated and accountable, with the ability to prioritize tasks independently.

• Proficient in English at a strong C1 level.

🏝️ Benefits

• Remote work flexibility.

• Weekends off.

• Opportunities for professional growth.

• Monthly payments in USD.