Sales Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and sustain the CRM system, including user management, stage definitions, field configurations, and data integrity.

• Take ownership of the pipeline structure, ensuring the consistent application of sales stages and necessary fields.

• Develop and uphold standard sales dashboards and reporting mechanisms.

• Assist in weekly and monthly reporting of pipeline and forecasts.

• Track pipeline health and identify risks such as stalled deals or incomplete data.

• Document sales workflows, terminologies, and reporting guidelines.

• Facilitate the onboarding process for new sales team members regarding systems and procedures.

• Serve as the main point of contact for inquiries and issues related to sales systems.

• Continuously enhance sales operational processes to boost efficiency and precision.

• Collaborate closely with the Founder, Director of Sales, and the wider sales team.

⛳️ Requirements

• Between 3 to 6 years of experience in Sales Operations, Sales Coordination, or a related position within a B2B SaaS setting.

• Practical experience in administering and maintaining a CRM, such as HubSpot, Salesforce, Pipedrive, or equivalent.

• Comprehensive understanding of sales pipelines, forecasting methods, and reporting practices.

• Exceptional attention to detail with a strong emphasis on data accuracy and uniformity.

• Ability to collaborate closely with sales leadership and representatives.

• Excellent organizational and documentation capabilities.

• Comfortable in a dynamic, expanding SaaS environment.

• Effective communicator who can implement processes without causing friction.

• Self-motivated and responsible, with the ability to manage priorities autonomously.

• Proficient in English at a C1 level.

🏝️ Benefits

• Opportunity to work remotely.

• Enjoy weekends off.

• Possibilities for professional growth.