Sales Operations, CRM Specialist

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Provide support to Sales Enablement and Sales teams by overseeing the execution that ensures revenue workflows operate seamlessly.

• Concentrate on lead management, maintaining CRM accuracy, coordinating calendars, delivering Sales Enablement assets, and executing contracts.

• Monitor and engage with sales-related messages and notifications on Slack.

• Oversee sales and executive email accounts related to lead inquiries, bookings, and cancellations.

• Carry out timely follow-ups for leads that have declined, no-showed, or remain unresponsive.

• Organize sales calendars and verify that the appropriate attendees are included in scheduled calls.

• Review and confirm qualified leads prior to their entry into Salesforce.

• Keep Salesforce records accurate, including lead sources, statuses, and next steps.

• Produce and distribute Sales Enablement reports utilizing internal tools and approved templates.

• Draft Master Services Agreements (MSAs) through PandaDoc using sanctioned templates.

• Guarantee the prompt delivery of Sales Enablement assets.

⛳️ Requirements

• A minimum of 2 years of experience in Sales Enablement, Sales Operations, Revenue Operations, or Sales Support.

• Practical experience with Salesforce or comparable CRM systems.

• Excellent organizational abilities with meticulous attention to detail.

• Strong written communication skills and effective follow-through.

• Capability to manage various workflows in a dynamic environment.

• Experience with contract management tools such as PandaDoc (Preferred).

• Knowledge of sales engagement tools (e.g., Instantly, Sendspark) (Preferred).

• Experience collaborating cross-functionally with Sales Enablement and Sales teams (Preferred).

🏝️ Benefits

• Health insurance

• Flexible work arrangements

• Professional development opportunities