Sales Operations, Business Development Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• The Sales Operations & Business Development Manager serves as the operational foundation for the Technology Business Unit at OpsGuru.

• Responsible for pipeline reporting and leading the weekly pipeline review process.

• Manage sales enablement for the systems relevant to this role.

• Collaborate with marketing to establish ROI metrics for events, campaigns, and other go-to-market strategies.

• Monitor outcomes and create tools and processes that ensure the sales organization is accountable for follow-ups and driving pipeline expansion.

• Develop and enforce the opportunity management framework.

• Own win/loss and closed/lost analysis to provide feedback into pipeline and opportunity management.

• Attend and actively participate in forecast meetings, driving the cadence of pipeline calls.

• Create and implement systems that audit and uphold CRM data integrity.

• Assist in territory and account planning through structured data and analysis.

• Compile QBR decks and partner reporting utilizing source data.

• Develop GTM Systems, Data & Integration.

⛳️ Requirements

• Proven experience in revenue operations, sales operations, or alliance operations.

• In-depth knowledge of the public cloud ecosystem, preferably AWS.

• Practical experience with AWS partner programs (ACE, APN, Partner Central, Marketplace, MAP) or Microsoft partner programs (CSP).

• Strong CRM administration capabilities (Hubspot/Salesforce or similar platforms).

• Excellent data discipline and proficiency in creating reports, dashboards, and comprehensive process documentation.

• An instinct for process development.

• Ability to function across various functions and influence others without direct authority.

🏝️ Benefits

• Competitive Salary Package (130K CAD/year + 10% bonus).

• Retirement Savings Matching Program (RRSP).

• Partnership with Perkopolis Discounts.

• Paid parental leave options.

• Access to the latest technology.

• Flexible work arrangements & Time Off.

• Hybrid work environment.

• Convenient downtown office location.

• Health & Wellness: Employer-paid health & dental premiums.

• GreenShield+ Counselling services.

• Annual $500 in Health Care Spending Account for mental health support.