Sales & Marketing Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Provide comprehensive administrative assistance to the Marketing and Sales teams.

• Track leads and inquiries generated through various channels, such as email, YouTube, Facebook, and Instagram, and assign them to the relevant Sales team members.

• Accurately enter, maintain, and update customer and sales information within the company CRM (Salesforce).

• Oversee shared email inboxes daily, responding to or escalating inquiries as necessary.

• Assist with online charter reservations by ensuring inquiries and bookings are processed accurately and promptly.

• Manage online reservations for charter rentals, travel packages, and events.

• Upload photos, videos, and other marketing content across social media platforms to support marketing efforts.

• Ensure all inbound and outbound communications uphold the company's professional standards and dedication to excellent customer service.

• Carry out other duties relevant to the position as required.

⛳️ Requirements

• Bachelor's degree in Business Administration, Communications, Marketing, Humanities, or a related discipline.

• A minimum of [insert years] years of experience in office administration, sales support, social media marketing, or a comparable role.

• Proficiency in Microsoft 365 applications.

• Experience with CRM systems, preferably Salesforce.

• Familiarity with social media marketing is advantageous.

• Strong administrative, organizational, and analytical capabilities.

• Exceptional written and verbal communication skills in English.

• Strong problem-solving and critical thinking skills.

• High attention to detail with the capacity to learn new systems and processes quickly.

• Flexible and adaptable, able to handle changing priorities effectively.

• Ability to work efficiently both independently and as part of a team.

🏝️ Benefits

• Work from home

• Mon - Fri: 7:00 AM – 4:00 PM PHT (*adjustments will be made for daylight saving time*)

• HMO with 2 free dependents and medical reimbursements

• Government-mandated benefits

• Work from home allowances

• Opportunities to collaborate with leading companies in Australia and beyond

• Training programs for professional development

• Engaging company outings, team activities, and wellness sessions

• Supportive and inclusive culture

• Dedicated managers focused on your growth and success