Sales Manager – Logistics, 3PL, Transport, SaaS

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Lead, mentor, and enhance the skills of a team of 4 Sales Executives.

• Develop and integrate a well-structured outbound sales process.

• Establish and oversee daily, weekly, and monthly sales objectives.

• Conduct daily sales meetings and coaching sessions.

• Track KPIs and monitor individual performance.

• Carry out regular one-on-one performance reviews.

• Introduce incentives and plans for performance improvement.

• Manage leads, opportunities, activities, pipelines, tasks, follow-ups, and communications using Genie AI CRM.

• Provide precise forecasting and weekly reports on the pipeline.

• Maintain dashboards for visibility at the leadership level.

• Optimize AI automation and ensure full adoption of the CRM.

• Design and refine the outbound sales framework from prospecting through to client onboarding and handover.

• Serve as the primary commercial contact for designated clients.

• Facilitate weekly client review meetings and report on performance, pipeline, and activities.

• Identify opportunities for growth and upselling.

• Present insights and results from campaigns.

• Address commercial challenges and foster long-term strategic relationships.

• Achieve targets for new business revenue, gross profit, conversion rates, retention, productivity, forecasting, pipeline growth, and customer satisfaction.

• Establish the sales process, implement CRM systems, introduce KPI reporting, develop playbooks and call frameworks, and enhance lead generation and conversion.

⛳️ Requirements

• Minimum of 5 years of experience in B2B sales management.

• Proven track record in managing outbound sales teams successfully.

• Strong leadership and coaching skills.

• Experience with CRM systems, including management of pipelines and forecasting.

• Strong commercial awareness.

• Exceptional communication and negotiation abilities.

• Strong organizational and analytical skills.

• High level of attention to detail.

• Willingness to travel within the UK.

• Desirable: experience in the logistics, transport, or fulfillment sectors.

• Desirable: knowledge of 3PL or home delivery services.

• Desirable: experience with AI-enabled CRM systems.

• Desirable: background in outsourced sales or consultancy.

• Desirable: experience in commercial account management.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Dynamic work environment with a focus on teamwork.

• Access to advanced technology and tools to enhance performance.