Sales Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Actively seek out, prospect, and cultivate new strategic accounts within the designated territory through both inbound and outbound sales efforts.

• Perform customer discovery to gain insights into business goals, technical needs, operational obstacles, and decision-making frameworks.

• Manage the complete sales cycle, which includes prospecting, qualifying leads, presenting solutions, conducting demonstrations, overcoming objections, negotiating, and closing deals.

• Establish and nurture robust relationships with technical influencers, procurement heads, quality experts, and executive decision-makers.

• Facilitate customer presentations and technical solution discussions in collaboration with sales engineers, product specialists, and service teams.

• Work together with marketing, product management, customer success, and service teams to foster account growth, enhance customer retention, and create upsell opportunities.

• Keep precise CRM records, oversee pipeline activities, and provide consistent revenue forecasts.

• Share pertinent market trends, competitive actions, and regulatory considerations, including GxP, FDA 21 CFR Part 11, and relevant ISO standards.

• Serve as the customer's voice internally by conveying market insights, product requirements, and areas for improvement.

⛳️ Requirements

• A Bachelor’s degree in business, engineering, life sciences, or a related discipline.

• A minimum of 5 years of B2B sales experience, ideally in life sciences, biotechnology, pharmaceuticals, industrial technology, or other regulated sectors.

• Proven track record of meeting or surpassing sales targets through complex, full-cycle sales processes.

• Strong business development capabilities, including the ability to acquire new accounts and forge relationships within multifaceted customer organizations.

• Experience in discussing technical solutions with stakeholders in engineering, IT, operations, quality, and procurement.

• Familiarity with regulated environments and corresponding compliance requirements is preferred.

• Exceptional communication, presentation, negotiation, and objection-handling abilities.

• Competence with CRM systems, such as Salesforce, and sales engagement tools.

🏝️ Benefits

• Health, dental, and vision insurance.

• Flexible spending accounts.

• Company-paid life insurance.

• Long-term and short-term disability coverage.

• 401(K) plan with company matching.

• A range of voluntary benefits programs.

• Fitness reimbursement.

• Employee Assistance Programs.

• Tuition reimbursement.

• Holiday pay.

• Generous paid time off plan.