Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of team performance in relation to application, funding, conversion, and revenue targets.

• Provide weekly and monthly production forecasts while ensuring accurate visibility of the pipeline.

• Enhance conversion rates through coaching, managing the pipeline, and holding team members accountable for performance.

• Recruit, onboard, and cultivate high-performing Homeowner Advisors.

• Conduct regular individual meetings, performance evaluations, and coaching sessions to optimize both individual and team performance.

• Foster a culture characterized by accountability, collaboration, continuous learning, and recognition.

• Oversee team capacity, pipeline health, and workload management to guarantee consistent execution and positive customer experiences.

• Collaborate across departments to eliminate obstacles and enhance sales performance and operational efficiency.

• Lead team initiatives and manage projects from the planning phase through implementation.

• Develop and continuously refine sales processes, policies, and best practices.

• Convert company objectives into measurable individual and team goals, while tracking progress against quarterly priorities.

• Assess sales performance and operational metrics to uncover opportunities and provide actionable insights to Sales Leadership.

• Act as the main escalation point for any customer, employee, and operational issues.

• Guarantee high-quality customer interactions through ongoing quality assurance, coaching, and adherence to processes.

⛳️ Requirements

• A minimum of 3 years of sales management experience, ideally in mortgage, real estate, or financial services.

• Demonstrated success in leading high-performing sales teams within a metrics-driven environment.

• Strong coaching abilities to develop top performers and effectively address underperformance.

• Experience leveraging data, KPIs, and pipeline analytics to enhance team performance and boost conversion rates.

• Exceptional forecasting, pipeline management, and organizational skills, coupled with a high level of accountability.

• A confident communicator capable of influencing, coaching, and providing clear direction at all organizational levels.

• Proven capability to lead through change and excel in a fast-paced, rapidly growing environment.

• Strong cross-functional collaboration skills, with the ability to build relationships across Sales, Operations, Processing, Underwriting, and other business partners.

• An active NMLS license, or the ability to obtain one within three months of hiring.

• Willingness to provide occasional leadership support during weekends as required by business needs.

• Adaptable, resilient, and comfortable making decisions in a dynamic startup environment.

• A team-first attitude with a commitment to accountability, continuous improvement, and delivering an outstanding customer experience.

🏝️ Benefits

• Fully Remote Team - Our remote-first culture enables us to recruit top talent, irrespective of location.

• OneTeam Culture - We cultivate an environment of transparency, innovation, and inclusivity, ensuring every voice is heard and valued. We take pride in celebrating our achievements, acting with integrity, and supporting one another for collective growth.

• Generous Resources - We ensure you have what you need to excel in your work. In addition to a robust tech stack and access to any WeWork location, you will receive a monthly stipend for cell and internet expenses.

• Premium Healthcare - We provide comprehensive healthcare plans for you and your family, available from your first day of employment.

• Flexible PTO and Parental Leave - We offer a generous PTO policy and encourage employees to take time off to recharge. Our parental leave policy supports you in welcoming your new addition without concern.