Sales Development Representative

This is a fully remote position, open to applicants in Singapore, +2 more countries.

📋 Description

• Evaluate inbound and outbound leads by analyzing needs, compatibility, budget, decision-making processes, and timing utilizing BANT or similar methodologies.

• Represent the company's offerings and articulate how solutions align with customer requirements and drive digital transformation.

• Create leads and foster relationships through proactive outreach and nurturing of warm prospects.

• Oversee and sustain a pipeline of qualified prospects, collaborating with Business Development Managers for subsequent actions.

• Recognize best practices and enhance lead-generation and qualification techniques.

• Utilize Microsoft CRM, 6Sense, LinkedIn, ZoomInfo, cold calls, and email to create and qualify sales opportunities.

• Prepare for prospect engagements by conducting company background research.

• Establish long-term relationships with prospects for future opportunities.

• Identify new business prospects and coordinate meetings or calls between potential customers and Business Development Managers.

• Deliver weekly, monthly, and quarterly reports on lead qualification metrics to the direct manager.

• Analyze prospect engagement trends and provide insights to Marketing and Sales teams.

• Offer actionable feedback for campaign enhancement.

• Enter, update, and maintain accurate CRM data on leads, prospects, and opportunities.

⛳️ Requirements

• Proven track record in a Sales Development, Business Development, or Inside Sales position.

• Ideally possess experience within the Microsoft Partner channel with Microsoft Dynamics – BC and/or F&O.

• Demonstrated capability to qualify leads utilizing structured frameworks like BANT.

• Strong discovery and inquiry abilities.

• Experience in making a high volume of outbound calls and emails.

• Proven history of nurturing prospects, scheduling meetings, generating interest, and driving qualified opportunities.

• Familiarity with vertical solutions and industry-specific challenges.

• Working knowledge of Microsoft Dynamics 365 products, Microsoft Copilot, AI, and the broader Microsoft technology stack is highly preferred.

• Commercial awareness of business drivers, risks, upsell and cross-sell opportunities.

• A history of consistently surpassing qualified lead generation and opportunity creation targets.

• Excellent written and verbal communication skills.

• Highly organized and process-oriented, demonstrating strong CRM discipline.

• Experience with Microsoft CRM is preferred.

• Resilience, self-motivation, a desire to learn and improve, and the ability to accept feedback constructively.

• Capability to work collaboratively with Marketing, Sales, and Delivery teams.

• Bachelor's degree in Business, Marketing, or a related field, or an equivalent combination of education and experience.

🏝️ Benefits

• Open, flexible, vibrant, collaborative, and diverse work culture.

• Inclusive work environment.

• Commitment to equality and diversity.

• Opportunities to engage with colleagues, customers, and stakeholders from diverse backgrounds.

• Continuous learning mentality.

• Collaborative, high-performing team atmosphere.

• Constructive feedback and opportunities for learning and improvement.