Sales Development Representative

This is a fully remote position, open to applicants in Australia.

📋 Description

• Perform comprehensive qualification of both inbound and outbound leads to evaluate their needs, suitability, budget, decision-making processes, and timelines.

• Represent the company's offerings and articulate how our solutions address customer requirements and facilitate digital transformation.

• Generate leads and foster relationships through proactive outreach efforts.

• Oversee and maintain a pipeline of qualified prospects, coordinating with Business Development Managers for subsequent actions.

• Identify and implement best practices while refining lead generation and qualification techniques.

• Utilize tools such as Microsoft CRM, 6Sense, LinkedIn, ZoomInfo, cold calls, and email to create and qualify sales opportunities.

• Conduct background research on companies to prepare for prospect calls.

• Develop long-lasting, trust-based relationships with prospects.

• Explore new business opportunities and arrange meetings or calls between prospects and Business Development Managers.

• Provide weekly, monthly, and quarterly reports on lead qualification metrics to the direct manager.

• Analyze prospect engagement trends and communicate insights with the Marketing and Sales teams.

• Offer actionable feedback to enhance campaign effectiveness.

• Enter, update, and maintain precise CRM information regarding leads, prospects, and opportunities.

⛳️ Requirements

• Demonstrated experience in a Sales Development, Business Development, or Inside Sales capacity.

• Preferably experience within the Microsoft Partner channel, specifically with Microsoft Dynamics – BC and/or F&O.

• Competence in qualifying leads through structured frameworks such as BANT.

• Strong skills in discovery and questioning.

• Experience in making a high volume of outbound calls and sending emails.

• Proven ability to nurture prospects, schedule meetings, generate interest, and drive qualified opportunities.

• Familiarity with vertical solutions and industry-specific challenges.

• A working knowledge of Microsoft Dynamics 365, Microsoft Copilot, AI, and the broader Microsoft technology ecosystem is strongly preferred.

• A commercial understanding of business drivers, risks, upselling, and cross-selling opportunities.

• A record of consistently surpassing targets for qualified lead generation and opportunity creation.

• Exceptional written and verbal communication abilities.

• Highly organized and process-oriented, exhibiting strong CRM discipline.

• Preferred experience with Microsoft CRM.

• Resilience, self-motivation, and a desire for continuous improvement.

• Capability to collaborate effectively with Marketing, Sales, and Delivery teams.

• A Bachelor's degree in Business, Marketing, or a related field, or equivalent education and experience.

🏝️ Benefits

• An open, flexible, vibrant, collaborative, and diverse work culture.

• An inclusive work environment.

• Advocacy for equality and diversity.

• A commitment to continuous learning.

• A collaborative team atmosphere.