Sales Coordinator – Closer, B2B

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Lead the Closer team effectively.

• Oversee the performance of both individuals and the team as a whole.

• Conduct one-on-one meetings, role-playing exercises, and structured feedback sessions.

• Assist in the onboarding and ramp-up process for new hires.

• Serve as the main point of contact for team inquiries, alignment, and best practices.

• Manage the commercial flow in collaboration with SDRs.

• Ensure strategic allocation of incoming leads.

• Act as a liaison between pre-sales (SDR) and closing (Closer) functions.

• Track lead journeys and facilitate their smooth progress through the sales funnel.

• Coordinate activities, schedules, and priorities across teams.

• Provide operational and administrative assistance.

• Maintain and effectively utilize the CRM (Salesforce) and automation tool (Outreach).

• Ensure all cadences, activities, and follow-ups are completed timely.

• Monitor service-level agreements (SLAs) and recommend necessary adjustments.

• Perform data analysis and generate insights.

• Produce and evaluate performance and conversion reports.

• Identify opportunities for improvement based on data analysis.

• Contribute to strategies aimed at optimizing the commercial process.

• Focus on training and development initiatives.

• Actively support the onboarding and ongoing training of the team.

• Organize playbooks, best practices, and learning dynamics.

• Promote a team-oriented environment, ownership mindset, and results-driven culture.

⛳️ Requirements

• Prior experience in leading sales teams, particularly Closer teams.

• Bachelor's degree in Business Administration, Marketing, Commercial Management, or a related field (preferred).

• Strong organizational capabilities and the ability to manage multiple initiatives concurrently.

• Exceptional interpersonal communication and active listening abilities.

• Demonstrated proactivity, autonomy, and strategic thinking.

• Proficiency in CRM tools (Salesforce) and Outreach (or similar platforms).

• Analytical skills for working with data, reports, and performance metrics.

• Experience in SaaS companies or consultative sales (a plus).

• Familiarity with sales teams structured by stages (SDR → Closer) (a plus).

• Involvement in the development or enhancement of sales processes (a plus).

• Leadership style focused on people development and fostering a collaborative culture (a plus).

🏝️ Benefits

• Work schedule: Monday to Friday, 9:00–18:00 — Remote or hybrid in Rio (2 days in-office).

• Time bank for compensatory time off (to be taken later).

• Home office allowance.

• Meal/Food allowance on a flexible iFood card.

• Medical, dental, and group life insurance.

• Childcare allowance.

• StarBem for mental health and wellbeing support.

• iFeel app for emotional assistance.

• Gympass available for you and up to 3 dependents.

• Pet plan that extends care to your pet.

• Creditas benefits: access to payroll loan network.

• Stock options — eligible after 6 months with the company.

• Birthday day off to celebrate as you wish.

• Partnership Club with discounts and agreements with educational institutions (universities and language schools).

• Special leaves: 10 days for bereavement of a close person; 2 days for pet bereavement; 7 days for marriage; parental leave: 30 days for fathers and 6 months for mothers.

• Referral program offering up to R$600 per referral who remains with us for more than 6 months.