Sales Commission Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Calculate commission payments, oversee MBO and BDR bonuses, deferred contract costs, and commissions expense utilizing CaptivateIQ commissions software.

• Administer various sales compensation plans and guarantee precise monthly sales compensation statements.

• Develop the annual compensation plans and sales hierarchy within the CaptivateIQ system.

• Prepare all journal entries related to commissions and post them to NetSuite (or an equivalent ERP) during each close cycle.

• Maintain reconciliations for the balance sheet concerning deferred contract costs and commission accruals.

• Assist with commission calculations for NetBrain's channel and reseller partner agreements alongside direct sales.

• Propel automation and initiatives aimed at shortening the monthly closing cycle.

• Reconcile monthly commission disbursements with the payroll register.

• Supervise the Commissions inbox and address commission-related inquiries promptly.

• Cultivate and sustain robust working relationships with all departments, particularly Sales and Revenue Ops.

• Generate ad hoc reports, reconciliations, and analyses as required, which includes reviewing deal terms, commission calculations, measuring performance against sales quotas, and ensuring timely payment of commissions in accordance with plan provisions.

• Assist with financial audits related to accrued commissions and deferred contract costs.

• Manage customer collections, maintain proactive communication with customers and sales teams, and oversee the Accounts Receivable email inbox.

⛳️ Requirements

• Generally requires a minimum of 8 years of relevant experience with a Bachelor's degree, or 6 years with a Master's degree.

• Practical experience with commission/compensation platforms (CaptivateIQ or similar) is highly preferred.

• Proficient understanding of NetSuite or a similar ERP system for journal entries and account reconciliations.

• Expertise in Excel; familiarity with Salesforce or CPQ systems for reviewing deal and contract terms is an advantage.

• Exceptional verbal and written communication skills, along with a proven ability to interpret complex commission structures, quota logic, and respond to inquiries from sales personnel regarding compensation.

• Strong attention to detail and the capability to collaborate effectively across departments such as Sales, Revenue Ops, Finance, and Payroll.

🏝️ Benefits

• 401k

• Medical/dental coverage

• Bonuses