Sales Assistant / Lead Follow-Up Specialist, LATAM

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee the follow-up of inbound leads, qualify potential clients, and arrange discovery/demo calls for the sales team.

• Initially concentrate on inbound leads from Facebook during the first month.

• Conduct brief 10-minute discovery calls to uncover pain points and assess leads based on industry, authority in decision-making, urgency, and suitability.

• Keep precise records in Go High Level.

• Document all notes, attempts to contact, results, and appointment details.

• Revise outdated SOPs and workflow documentation as systems progress.

⛳️ Requirements

• A minimum of 3 years of experience in appointment setting, sales support, customer service, inside sales, lead generation, or a comparable phone-based position.

• Demonstrated experience communicating with prospects or customers via phone, text, and email.

• Ability to promptly and consistently respond to new leads during working hours.

• Excellent spoken and written English with a neutral, professional communication style.

• Comfortable making multiple outbound calls each day.

• Reliable internet connection and a quiet workspace for receiving calls.

• Availability to work during the company's primary business hours and address inbound leads in real time.

• Strong computer skills and the capability to quickly adapt to new systems and SOPs.

• Ability to juggle multiple conversations and follow-ups simultaneously.

• High attention to detail and the capacity to accurately log notes in the CRM.

• Ability to work autonomously with minimal supervision.

• Comfortable adhering to scripts while maintaining a natural and conversational tone.

• Technical Requirements: Dependable high-speed internet and a modern home office setup.

🏝️ Benefits

• Gain international experience.

• Opportunity to work remotely from any location.

• Supportive and cooperative team atmosphere.

• Opportunities for learning and professional development.

• Potential for performance bonuses.

• Paid Time Off (PTO).

• Health Maintenance Organization (HMO) benefits after 3 months.