Sales and Reservations

This is a fully remote position, open to applicants in United States.

📋 Description

• Support clients in planning and booking cruises, resorts, vacation packages, hotels, tours, transportation, and various travel services.

• Assess client needs, investigate destinations, compare travel alternatives, and deliver precise pricing and availability details.

• Ensure accurate reservation details are maintained.

• Inform clients about payment deadlines, required travel documents, supplier policies, itinerary specifics, and relevant travel requirements.

• Keep in touch with clients and provide follow-up communication before and after their travel experiences.

• Professionally address inquiries through phone, email, text, social media, and online platforms.

• Organize client records and follow up on any outstanding requests.

• Build long-term relationships with clients, encouraging repeat bookings, referrals, and loyalty.

• Cultivate new client relationships, engage with prospective travelers, follow up on leads, and maintain an active sales pipeline.

• Suggest vacation products and pinpoint additional travel opportunities.

• Utilize social media and digital communication channels to market travel services and draw in potential clients.

• Familiarize yourself with approved travel suppliers, booking systems, reservation platforms, supplier websites, and travel industry resources.

• Complete training related to company practices, suppliers, destinations, and the travel industry.

• Independently manage client communication, reservations, follow-ups, training, marketing, and sales activities.

⛳️ Requirements

• Excellent communication and customer service abilities.

• Reliable, professional, organized, coachable, and comfortable working without direct supervision.

• Openness to learning new technologies and travel reservation systems.

• Basic computer proficiency.

• Access to a reliable internet connection.

• Strong written and verbal communication skills.

• Capability to work with online platforms.

• Willingness to learn and consistently implement marketing strategies.

• Commitment to participating in company, supplier, destination, and industry training.

• Ability to dedicate about 15 hours per week.

• Prior experience in customer service, sales, hospitality, reservations, marketing, social media, business development, or the travel industry is beneficial but not mandatory.

• This is a 1099 Independent Contractor position; it is not a W-2 employment role.

🏝️ Benefits

• Flexible scheduling options.

• Ability to work from home.

• Comprehensive training provided.

• Access to tools, vendor resources, and team support.

• Travel-related perks available.

• Supplier incentives offered.

• Continuous industry training opportunities.

• Incentive opportunities based on performance.