Sales Analytics Manager

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Develop and sustain dashboards and reports that monitor key performance indicators.

• Evaluate customer and prospect behaviors, product utilization, and retention metrics to influence company strategy.

• Collaborate with GTM and Product teams to design and execute initiatives that improve onboarding, engagement, and customer satisfaction.

• Work alongside Finance to create models and forecasts that guide strategic decision-making.

• Plan, oversee, and allocate customer and/or prospect territories.

• Clearly communicate data-driven insights and strategic recommendations to essential stakeholders.

• Innovate and implement process enhancements to promote scalability.

⛳️ Requirements

• At least 6 years of experience in RevOps, Sales Ops, or related Finance roles (preferably in a startup or SaaS environment).

• Strong analytical abilities with proficiency in SQL, Excel/Google Sheets, and data visualization tools (such as Looker, Tableau, or equivalent).

• A skilled communicator capable of converting complex data into straightforward, actionable insights.

• Ability to excel in a fast-paced environment with shifting priorities.

• Familiarity with customer journey mapping, satisfaction metrics (NPS/CSAT), and customer success platforms like Gainsight, Catalyst, or ChurnZero.

• A self-driven individual with an innate curiosity and initiative.

🏝️ Benefits

• Comprehensive Health, Dental, and Vision insurance paid 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options available.

• 20 vacation days, 5 sick days, 11 company holidays, plus an additional floating holiday.

• 401(k) plan with company matching contributions.

• Fully company-paid short-term disability, long-term disability, basic life insurance, and AD&D coverage.

• Paid parental leave (12 weeks for primary caregivers and 6 weeks for secondary caregivers).

• Generous home office stipend to enhance your remote working environment.

• Annual professional development stipend to support your growth through workshops, courses, and seminars.

• Charitable giving program and paid volunteer time off with registered non-profit organizations.