Sales Agent

This is a fully remote position, open to applicants in India.

📋 Description

• Initiate outbound calls to prospective clients and coordinate consultations with Visa Consultants.

• Handle inbound calls, chats, and emails, converting interest into confirmed appointments.

• Ensure that every potential client experiences a positive, professional, and welcoming interaction.

• Perform follow-ups with clients via SMS, email, and phone calls as needed.

• Continuously enhance your understanding of our services, advertisements, and client resources.

• Meet and exceed appointment-setting objectives and key performance indicators (KPIs).

• Maintain precise client records and outcomes in the CRM and internal systems.

• Collaborate closely with team members and support departments to ensure smooth transitions.

• Identify recurring issues or concerns and report them to the Manager promptly.

• Actively seek opportunities to enhance processes and contribute ideas for team success.

⛳️ Requirements

• A minimum of one year of experience in sales, customer service, or appointment setting.

• Strong verbal and written communication skills in English.

• Excellent listening abilities and a keen attention to detail.

• Professional telephone etiquette with a warm and persuasive tone.

• Proactive, self-motivated, and focused on achieving results.

• Organized and capable of managing multiple tasks effectively.

• Comfortable working flexible hours, including evenings and weekends.

• Open to feedback and committed to ongoing personal development.

• Ability to work independently in a quiet, distraction-free environment.

• Tech-savvy with dependable fiber optic internet connection (minimum 50 Mbps).

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and advancement.

• Flexible working hours to promote work-life balance.

• Supportive and collaborative team environment.