Sales Admin Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Ensure that revenue enablement tools are provisioned and supported accurately (including users, permissions, groups, and licenses) according to established SOPs.

• Organize request intake efficiently, providing clear status updates and timely responses.

• Carry out tasks related to the core technology stack.

• Perform routine maintenance and hygiene tasks as outlined in documented SOPs.

• Monitor support channels (such as Slack support channels) and the Notion request form.

• Log each request in Notion.

• Maintain clear status updates from request intake through to closure, ensuring timely communication.

• Escalate issues that go beyond SOPs or require approval as per the escalation guidelines.

• Submit and track vendor/IT tickets as necessary; keep a simple ticket log (including status, ETA, and impact) and document resolutions for recurring issues.

• Provision new users across essential tools (Salesloft, Gong, Seismic, Leadbeam, Sales Nav, and Sendoso).

• Maintain roles, groups, and permissions where applicable; ensure team structure is up-to-date (including team swaps and vertical/segment changes).

• Offboard users by removing access and deactivating profiles in accordance with SOP and within SLA.

• Keep track of the license inventory (assigned vs. available) and report any license needs to the Rev Enablement owner.

• Conduct monthly usage audits in core tools and share insights with stakeholders.

• Assign training paths for new hires where defined.

• Send reminders for any incomplete lessons.

• Maintain content hygiene as assigned (including naming conventions, tags, and archiving/retiring content per direction).

• Create Groups and Smart Groups as necessary.

• Assign phone numbers and SMS capabilities as required; assist with international number requests.

• Upload approved content and adhere to naming conventions.

• Audit low-performing or infrequently used cadences and provide a summary; deactivate or archive only when instructed.

• Add keyword trackers as assigned.

• Input pre-written Smart Tracker/scorecard prompt content.

• Post enablement updates to Slack using provided templates; schedule messages upon request.

⛳️ Requirements

• A minimum of 1-2 years of experience in supporting revenue/sales enablement or sales operations tools.

• Strong attention to detail and comfort with repetitive operational workflows.

• Excellent written communication skills and the ability to triage and route requests effectively.

• Capability to adhere to SOPs and document steps/results for repeatable tasks.

🏝️ Benefits

• Competitive compensation.

• Compliance with government-mandated benefits.

• Retirement Savings Program with Company Matching.

• Life Insurance.

• HMO coverage from day one.

• Paid time off and birthday leave.

• Bonus and incentive plans.

• Opportunities for skills training and personal and professional growth.

• Employee Referral Program.