RPA Team Lead

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Lead a newly formed Robotic Process Automation (RPA) team.

• Collaborate with integrated AI Workflow Engineers to design and implement agentic automation solutions.

• Oversee the daily operations of the team, including system maintenance and development activities.

• Assign, track, and evaluate work progress and accuracy.

• Provide oversight for staff management, which includes hiring, promotions, and staffing recommendations.

• Conduct performance evaluations and assessments, manage team performance, evaluate skills, and support professional growth.

• Direct, motivate, and cultivate staff to enhance contribution, growth, and teamwork.

• Ensure compliance with policies, plans, objectives, budgets, and staffing allocations.

• Manage and monitor project details at the team level.

• Act as the technical subject matter expert and offer leadership during transitions.

• Participate in a weekly on-call rotation as needed.

• Adjust schedule for maintenance and upgrades outside of standard business hours.

⛳️ Requirements

• Bachelor’s Degree in a Computer Science-related field or equivalent professional experience.

• Five years of experience with information technology concepts, application development, and/or enterprise system maintenance practices, terminology, and standards.

• Five years of experience in systems maintenance and/or programming.

• Three years of expert-level knowledge in at least one programming language or one enterprise system utilized at BCBST.

• Proficiency in RPA, preferably including experience with UiPath.

• A minimum of two years of people management experience; however, strong individual contributors ready to transition into leadership may be considered.

• Familiarity with information technology concepts, methodologies, terminology, and standards.

• Demonstrated ability to develop and/or maintain an enterprise IT system.

• Subject matter expertise in one or more enterprise IT systems.

• Excellent interpersonal and organizational abilities.

• Proficient in Microsoft Office and email communication.

• Capacity to adapt to a fast-paced and evolving environment.

• Effective communication skills with both technical and non-technical colleagues.

• Willingness to adjust working hours for maintenance and upgrades outside of regular business hours.

• Readiness to participate in an on-call rotation.

• Sponsorship is not available for this position.

• Candidates residing in California, New York, New Jersey, New Hampshire, or Massachusetts will not be considered.

🏝️ Benefits

• Opportunity for fully remote work.

• A remote-first organizational culture.

• Commitment to the professional development of staff.

• Potential for relocation assistance if residence in Chattanooga, TN is necessary.

• Access to AI-enabled tools, established workflows, templates, and policies to facilitate daily work.