ROI Medical Records Specialist – After Hours, Evening Shift

This is a fully remote position, open to applicants in United States.

📋 Description

• Accountable for processing all requests for information release promptly and efficiently.

• Ensure precision and deliver the highest quality product and customer service to clients.

• Completes requests for information release, including retrieving and returning patients' medical charts.

• Accurately scan medical records and transmit them daily as per requests.

• Validate requests and authorizations for the release of medical information.

• Conduct quality checks on all tasks to ensure the accuracy of releases, maintain confidentiality, and manage proper invoicing.

• Uphold a tidy, professional appearance and adhere to the established dress code.

• Execute responsibilities in alignment with client/site policies and procedures, including compliance with HIPAA regulations.

⛳️ Requirements

• High School Diploma (GED) is required.

• Preferably, a minimum of 2 years of prior experience in a medical records department or similar environment.

• Strong computer software proficiency is essential—general working knowledge of Microsoft Word and Excel is required.

• Exceptional organizational skills are a must.

• Ability to type at least 50 words per minute.

• Proficient in using a fax machine, copier, and scanning equipment.

• Willingness to quickly learn new equipment and processes.

• Self-motivated and a cooperative team player.

• Proven skills in customer satisfaction are essential.

• Ability to manage multiple tasks effectively.

🏝️ Benefits

• Working holidays included.

• Excellent customer service by being attentive and respectful.

• Maintain equipment in excellent operating condition.