Risk Operations Specialist

This is a fully remote position, open to applicants in Mexico, +2 more countries.

📋 Description

• Identify and examine fraudulent accounts utilizing tools and transaction data.

• Evaluate transaction reports to spot irregularities, assess risk exposure, and guide operational decisions.

• Manage KYC profiles and document alerts effectively.

• Confirm payment methods and ensure that customer due diligence aligns with company policy and best practices.

• Perform Enhanced Due Diligence reviews on high-risk customers and gather additional documentation as necessary.

• Keep precise and current case records and audit trails.

• Collaborate with colleagues to share insights and present investigation results.

• Achieve personal productivity and attendance goals.

⛳️ Requirements

• Background in fraud detection, risk operations, AML, or a compliance-related role, preferably in gaming, fintech, or financial services.

• Strong comprehension of KYC and EDD processes, including document verification and regulatory requirements for high-risk customers.

• Exceptional analytical abilities for scrutinizing large datasets and recognizing patterns or anomalies.

• High attention to detail and disciplined in case management and record-keeping.

• Clear and confident communication skills to present investigation findings across different functions.

• Capacity to meet productivity targets in a dynamic operational environment.

• Familiarity with social casino, iGaming, or payment platforms is advantageous.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible working hours and a supportive team environment.