Rheumatology Territory Account Specialist

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Identify and address challenges within accounts by providing customized solutions.

• Develop strategic territory plans aimed at enhancing product demand and improving patient outcomes.

• Collaborate with territory colleagues, field teams, and home-office staff to meet customer needs and provide access support.

• Evaluate market conditions, competitive landscapes, and cross-functional dynamics to foresee opportunities and address challenges.

• Analyze territory data and market trends to derive insights that support pull-through initiatives.

• Conduct impactful virtual and in-person interactions with customers.

• Lead planning sessions with stakeholders to tackle complex issues.

• Work collaboratively across functions to fulfill customer requirements.

• Provide real-time access support and coordinate with Patient Specialty Services.

• Employ digital tools and multi-channel strategies to tailor outreach efforts.

• Act as the main point of contact for accounts and healthcare providers.

• Foster account relationships and link customers with Novartis resources to enhance patient outcomes.

⛳️ Requirements

• A Bachelor’s degree from an accredited four-year college or university is required.

• Must have experience in pharmaceutical, biotech, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales environments within the last 5 years.

• Demonstrated track record of high performance consistently.

• Experience in navigating and selling to large accounts and key customers is essential.

• Strong analytical skills to identify, prioritize, and utilize relevant information to address customer issues.

• Ethical leadership with the ability to advocate for ethical conduct and adherence to company policies and regulations.

• Must live within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.

• Willingness to travel 60–80% across a broad geographic area.

• Capability to drive and/or fly within the territory.

• A fully valid and unrestricted driver’s license is required.

• Associate level: 4+ years of US military service in a leadership role or limited prior sales experience.

• Territory level: 2+ years of experience in a qualifying specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales position within the last 5 years.

• Senior level: 5+ years of experience in a qualifying industry or a similarly complex sales role within the last 5 years.

• Executive level: 10+ years of experience in a qualifying industry or a similarly complex sales role within the last 5 years.

• Ability to collaborate across functions within a matrix environment.

• Proficient in effectively communicating clinical product information.

• Customer-facing employees must adhere to applicable customer credentialing requirements, which may include vaccination.

• Successful completion of initial field training, including home study not exceeding 8 hours per day and 40 hours per week.

• Novartis will not provide visa sponsorship for this position.

🏝️ Benefits

• Performance-based cash incentive.

• Potential eligibility for annual equity awards based on role level.

• Comprehensive health benefits.

• Life insurance benefits.

• Disability insurance benefits.

• 401(k) plan with company contribution and matching.

• Paid vacation.

• Personal days off.

• Paid holidays.

• Other types of leave.

• Reasonable accommodations available.

• Initial training, including home study.