Rheumatology Territory Account Specialist

This is a fully remote position, open to applicants in North Carolina, +1 more state.

📋 Description

• Navigate and address challenges within accounts using customized solutions

• Create strategic territory plans that align with shared objectives

• Foster product demand and enhance patient outcomes

• Collaborate with territory teammates, field teams, and colleagues at the home office

• Provide support for customer access

• Analyze market data, competitive landscape, territory statistics, and market trends

• Discover local insights and assist in pull-through initiatives

• Lead customer interactions both virtually and in person

• Organize planning sessions with key stakeholders

• Work across functions to address complex customer challenges

• Deliver timely access support

• Coordinate with Patient Specialty Services to ensure a seamless customer journey

• Utilize digital tools and omni-channel strategies to tailor outreach

• Engage with customers in both virtual and in-person settings

⛳️ Requirements

• Bachelor’s degree from an accredited 4-year college or university

• Relevant experience within the last 5 years in pharmaceutical, biotech, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B, or other similarly complex sales environments

• For Territory Account Specialist level: at least 2 years of relevant experience

• For Senior Territory Account Specialist level: a minimum of 5 years of relevant experience

• For Executive Territory Account Specialist level: at least 10 years of relevant experience

• For Associate level: limited prior sales experience or 4+ years of US military service in a leadership role

• Proven history of consistently high performance

• Experience in navigating and selling to large accounts and key customers

• Analytical skills to identify, prioritize, and utilize pertinent information

• Ethical leadership with a commitment to promoting compliance and ethical behavior

• Must reside within the territory or within 50 miles of its border

• Willingness to travel 60–80% across a wide geographic area

• Capability to drive and/or fly within the territory

• A fully valid and unrestricted driver’s license is required

• Proficiency in communicating clinical product information

• Ability to collaborate effectively in a cross-functional matrix environment

• A general understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, or medical HCP calling is preferred

• Experience in therapeutic groups, disease states, account management strategies, or new product launches is desirable

• Must comply with customer credentialing guidelines, which may include vaccination requirements

• Novartis will not sponsor visas for this position

🏝️ Benefits

• Performance-based cash incentive

• Eligibility for annual equity awards, depending on the role level

• Comprehensive health benefits

• Life insurance benefits

• Disability insurance benefits

• 401(k) plan with company contribution and matching

• Paid vacation

• Personal days off

• Paid holidays

• Other leave options

• Reasonable accommodations for qualified individuals with disabilities

• Initial training, including home study