Revenue Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage commission plans for Account Executives (AEs), Sales Development Representatives (SDRs), and Sales leadership, ensuring timely distribution of plans.

• Take ownership of the commissions software platform by troubleshooting issues, uploading plans, making manual modifications, and enhancing incentive structures.

• Standardize and manage variable compensation payments, which include commission bonuses, SPIFF payouts, and custom compensation arrangements.

• Integrate newly acquired business units into the commissions platform and facilitate the onboarding of sellers and leaders from those units.

• Address commission inquiries from representatives and Business Unit Presidents, ensuring month-end close delivery to the Finance team.

• Collaborate with Human Resources and Financial Planning & Analysis (FP&A) to monitor hires, terminations, transfers, compensation changes, and retroactive adjustments.

• Maintain CRM integrity by creating Business Intelligence (BI) dashboards and executing CRM automations in partnership with the Data Team.

• Relay necessary CRM actions to business units.

• Oversee the Jira ticket queue for RevOps data and reporting requests.

• Assist with the collection, reporting, analysis of commission data, and other related projects.

• Support the Director of Sales Enablement in conducting biweekly Quote-to-Cash Office Hours.

⛳️ Requirements

• Bachelor's degree in a quantitative discipline such as Economics, Finance, Accounting, Mathematics, Statistics, or Engineering.

• 2–4+ years of experience as a RevOps Analyst, Sales Compensation Analyst, or Business Analyst.

• Familiarity with sales incentive compensation design along with relevant administrative experience.

• Proficient in using SPIFF or a comparable cloud-based sales commissions and incentive compensation platform.

• Advanced skills in Microsoft Excel, including pivot tables, lookups, and sophisticated data models.

• The final candidate must successfully pass a background check.

• Preferred: experience with Configure, Price, Quote (CPQ) tools integrated with HubSpot or Salesforce.

• Preferred: experience with Jira.

• Detail-oriented, possessing exceptional organizational and time management abilities.

• Strong verbal and written communication skills, along with collaborative and interpersonal skills.

• Proactive problem-solver capable of identifying issues and proposing effective solutions.

• Ability to work independently, prioritize tasks, and take ownership of responsibilities.

🏝️ Benefits

• Comprehensive health coverage starting from the first day of employment.

• 401K plan (US) with employer matching, pre-tax and Roth options, eligibility after 90 days, and immediate vesting.

• RRSP (CAN) with employer matching, pre-tax and Roth options, eligibility after 90 days, and immediate vesting.

• Flexible, uncapped paid time off.

• 12 weeks of paid parental leave for all employees.

• Monthly phone and internet stipend of $75 USD / $140 CAD for remote workers.

• Generous holiday schedule.