Rev Tech Enablement Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Advocate for the revenue end user perspective within Business Systems and Operations throughout the complete lead-to-revenue process.

• Educate and empower end users across the revenue team to utilize the platform effectively, enhancing time to productivity.

• Create and document user workflows for revenue teams, ensuring consistency with Granicus’s sales methodology and processes.

• Develop, identify, and enhance technology workflows and documentation that support essential sales activities.

• Measure and report on user adoption, tool usage, and productivity metrics to guide enablement strategies and platform improvements.

• Oversee tool governance, standard operating procedures (SOPs), and ensure that appropriate user settings and guidelines are established and maintained.

• Resolve technical issues and act as the primary platform support.

• Evaluate new features and platform functionalities before and after rollout to ensure readiness and user-friendliness.

• Leverage in-platform AI capabilities to optimize user workflows, minimize friction, and eliminate redundant tasks across the sales technology stack.

• Establish a systematic approach for the adoption, implementation, and ongoing maintenance of various technology platforms within the Sales organization.

• Engage in significant aspects of the planning cycle for Integrations, New GTM Initiatives, and Territory Updates.

• Become proficient in our systems and processes, acting as a subject matter expert for the business.

• Serve as an internal business partner to Revenue Leadership, establishing a regular communication rhythm and building a strong internal reputation within your stakeholder group.

⛳️ Requirements

• Bachelor’s degree in Business, technology, or relevant fields OR equivalent experience.

• Technical platform certifications (e.g., Salesforce Trailhead).

• Over 6 years of experience in Business Systems, sales enablement, or sales operations, ideally within a SaaS model or B2G environment.

• Proven experience in implementing and training on tech stack workflows, alongside technology adoption and productivity that drive revenue growth.

• Skilled in managing change for technology and productivity within revenue organizations.

• Strong project management abilities, including questioning the status quo and identifying needs to reassess existing approaches/processes; demonstrated capacity to oversee a project with the aim of prioritizing and allocating time effectively.

• Capable of working under pressure and within tight deadlines in a complex, integrated business environment.

• Must be able to set expectations with internal stakeholders and consistently meet those expectations.

• Familiarity with other leading sales technologies, including but not limited to: Salesloft, Clari, Gong, Highspot.

🏝️ Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.

• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.

• Work From Home Reimbursement – Support for a productive home office setup.

• Multiple Health Plan Options – Including a 100% employer-paid plan.

• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.

• Fitness Reimbursement Program – Stay active in your own way.

• On-Demand Mental Health Support – Access to Headspace and other wellness resources.

• Paid Parental Leave – Available for both birthing and non-birthing parents.

• Traditional & Roth 401(k) – With a generous company match.

• Life & AD&D Insurance – 100% employer-paid coverage for your peace of mind.

• Online Learning Platforms – Fuel your professional growth.

• Competitive Salary & Bonuses – Your contributions are recognized and rewarded.