Retirement Support Coordinator

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Responsible for managing the monthly exception reporting for all Charter school clients under the Massachusetts Teachers Retirement System (MTRS).

• Import MTRS reports from ADP on a monthly basis.

• Generate and distribute MTRS Member not Enrolled reports to clients.

• Assist in the clarification of MTRS pensionable earnings, including stipends, bonuses, and extra pay.

• Support full-service clients with unresolved MTRS issues, such as pensionable earning corrections, retirement form salary calculations, and corrections affecting position eligibility for 401(k) and 403(b) Retirement Contribution report processing and tracking.

• Utilize the internal tracking system to prioritize and retrieve work assignments.

• Input work details into the internal tracking system.

• Maintain consistent and punctual attendance.

• Work overtime when necessary.

⛳️ Requirements

• Continuously seek to expand knowledge on new aspects and areas related to MTRS and retirement.

• Provide general administrative support to the Client Services department as required.

• Serve as a backup for answering the main HRK phone line.

• Participate in special projects as needed.

• Show willingness and flexibility to assist with any urgent issues that may arise within the company, even if they fall outside the immediate responsibilities of the role.

🏝️ Benefits

• 401(k) plan with company matching.

• Generous paid time off (PTO).

• A fantastic team of professionals!