Retinal Camera Operator – Eye Exam Specialist, Ophthalmology

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings at both provider locations and patient residences.

• Utilize company-provided retinal imaging devices effectively.

• Assist in closing gaps related to eye exams and overall quality assurance.

• Complete all required company training prior to performing exams independently.

• Maintain skills through continuous training opportunities.

• Oversee daily scheduling of eye exam appointments.

• Confirm appointments with both practices and patients.

• Organize travel logistics as needed.

• Collaborate virtually with team members, internal partners, customers, providers, payers, and care teams on non-appointment days.

• Establish and nurture professional relationships with various stakeholders.

• Contribute to quality improvement initiatives, reporting, patient outreach, and overall customer success.

• Safeguard PHI, PII, and Guidehealth intellectual property by adhering to security policies and procedures.

⛳️ Requirements

• Willingness and capability to travel daily, up to 100%, to provider practices.

• No previous experience in eye exams or imaging is necessary; comprehensive training and equipment will be supplied.

• Must possess a valid driver’s license and have reliable transportation.

• An associate degree or higher in a relevant field is required.

• A minimum of 1–3 years of experience in a healthcare environment is necessary.

• Familiarity with medical terminology, quality measures, medical billing, or coding is advantageous.

• Proficient in using Microsoft Excel, PowerPoint, Word, Outlook, Teams, and healthcare-related systems or applications.

• Excellent verbal and written communication skills are essential.

• Strong attention to detail and organizational abilities are required.

• Capacity to meet strict deadlines is critical.

• Ability to work collaboratively with management, colleagues, customers, providers, payers, and care teams.

• Capacity to work independently in a remote setting.

• Must provide an internet connection with a minimum download speed of 100 Mbps and an upload speed of 10 Mbps.

• Certification or licensure as a healthcare professional, such as CMA or LPN, is preferred.

🏝️ Benefits

• Travel time is compensated.

• Company covers mileage and travel expenses related to eye exam visits.

• Comprehensive Medical, Dental, and Vision insurance plans available.

• 401(k) plan featuring a 3% employer match for the employee’s 6% contribution.

• Life and Disability insurance options are provided.

• Voluntary Life coverage options available.

• Employee Assistance Program (EAP) included.

• Paid time off plans for employees.

• Paid parental leave offered.

• Resources for learning and development are accessible.

• Necessary work equipment is supplied at no cost.

• Flexibility for fully remote work arrangements.