Retinal Camera Operator – Eye Exam Specialist

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Conduct scheduled diabetic eye exams and retinal screenings for members at healthcare provider locations and patient residences.

• Utilize company-provided retinal imaging devices.

• Assist in addressing eye exam and related quality discrepancies.

• Complete training on retinal imaging devices and eye exam protocols prior to performing independent exams.

• Maintain proficiency through ongoing training as required.

• Oversee a daily schedule of eye exam appointments.

• Confirm appointments with both practices and patients ahead of time.

• Arrange travel logistics.

• Interact virtually with team members, internal partners, customers, providers, payers, and care teams on non-appointment days.

• Establish and nurture professional relationships with co-workers, customers, providers, payers, and care teams.

• Execute tasks that support quality improvement, reporting, patient outreach, and customer success.

⛳️ Requirements

• Willingness and capacity to travel daily, up to 100%, to provider practices for scheduled eye exams.

• Must be a resident of the Birmingham, AL area.

• No previous eye exam or imaging experience necessary; comprehensive training and equipment will be provided.

• Possession of a valid driver's license.

• Access to reliable transportation.

• An associate degree or higher in a relevant field.

• A minimum of 1–3 years of experience in a healthcare environment.

• Familiarity with medical terminology, quality metrics, medical billing, or coding.

• Proficiency in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications.

• Excellent verbal and written communication abilities.

• Strong attention to detail and organizational capabilities.

• Ability to meet strict deadlines.

• Capacity to collaborate effectively with management, colleagues, customers, providers, payers, and care teams.

• Capability to work independently in a remote setting.

• Certification or licensure as a healthcare professional, such as CMA or LPN, is preferred.

🏝️ Benefits

• Company covers travel to and from appointments.

• Travel time is compensated.

• Company reimburses mileage and travel expenses related to eye exam visits.

• Mileage reimbursement is in accordance with IRS guidelines.

• Fully remote company offering work-from-home flexibility.

• Necessary work equipment provided at no cost.

• Comprehensive medical, dental, and vision insurance plans.

• 401(k) plan with a 3% employer match for the employee's 6% contribution.

• Life and disability insurance options.

• Voluntary life insurance options available.

• Employee Assistance Program (EAP).

• Paid time off policies.

• Paid parental leave.

• Access to learning and development resources.

• Comprehensive benefits package for eligible full-time employees working 30 hours per week or more.