Retail Construction Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide support to the North American SSP and Construction team, including:

• Oversee project management and organization of retail shop fit-outs, ensuring quality, relevance, and timeliness for new shop constructions, refits, refreshes, closures, and maintenance of existing locations.

• Manage Capex effectively by working on estimates, verifying project actuals, and updating the capex forecast.

• Ensure project schedules are meticulously planned and executed, collaborating with Retailers, SSP, Real Estate leasing, and finance teams.

• Stay updated on industry best practices regarding global retail construction processes and project support to align working practices.

• Maintain and develop project status and capex reports.

• Assist the retail team in accurately interpreting construction information that affects the business.

• Provide hands-on assistance and installation as needed during new shop openings, refits, refreshes, and closures.

• Continuously enhance support for the retail business by assessing needs and offering forward-looking insights.

• Streamline reporting processes to serve the needs of both external and internal users.

• Offer project-specific assistance to Retailers, all retail store teams, Shop and Space Planning Team, Property/Leasing, and Finance.

• Maintain up-to-date knowledge of products, design methods, and merchandising for sales, delivering practical support while being aware of details that enhance customer service and drive sales.

• Collaborate with SSP designers to deliver inspiring projects.

• Ensure the delivery of an exceptional customer service experience.

• May perform additional duties as required.

⛳️ Requirements

• Minimum of 5 years of relevant experience in retail construction and project management, particularly in the US (specialty stores, shopping malls, and metro streets).

• Proven experience in a project lead role.

• Knowledge of carpentry and millwork is an asset.

• Strong skills in budget analysis and management.

• Experience managing phased construction projects in both newly opened and existing retail stores.

• Practical, hands-on experience in managing the design and construction process.

• Ability to develop relationships and collaborate with business partners to complete tasks and achieve goals.

• Capability to multitask and manage competing priorities.

• An appreciation and understanding of retail design and in-house skill sets.

• Ability to assist with and install company furniture, understanding how all components of a retail space are constructed.

• Competence in interpreting all M.E.P plans, architectural plans, and structural plans.

• Strong analytical and problem-solving abilities.

• Exceptional written and verbal communication skills.

• Ability to work diligently and calmly under pressure to meet deadlines.

• Flexibility and commitment to working extra hours when necessary.

• Capacity to work independently within a collaborative and creative environment.

• A team player with robust collaboration skills, working closely with designers to bring projects to fruition, sharing ideas, providing feedback, and ensuring all areas are detailed for efficiency and success.

• Ability to take a holistic view of the business and adapt to changes in uncertain and challenging times.

• Strong self-management skills, with the ability to see the bigger picture and take ownership of responsibilities within the team.

• Respect for the working environment and colleagues.

• Passion for company ethics and our approach to sustainability, with a commitment to enhancing this within our discipline.

• Must be based in the United States and able to travel domestically and internationally (must possess a valid passport).

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and growth.

• Collaborative and innovative work environment.

• Competitive compensation and benefits package.