Reservation Manager

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Handling and processing inquiries for hotel bookings, various accommodation options, transport services, and excursions worldwide;

• Creating a commercial proposal for the client;

• Researching and reserving accommodation, along with additional services based on client requests;

• Negotiating pricing, cancellation policies, booking conditions, and payment arrangements directly with hotels and suppliers;

• Providing support for all scenarios related to completed bookings (cancellations, modifications, relocations, etc.).

⛳️ Requirements

• English Proficiency: Upper Intermediate level (both verbal and written).

• Russian Proficiency: Upper Intermediate level (both verbal and written).

• Soft Skills: Demonstrated kindness, empathy, resilience under stress, politeness, and a sense of responsibility.

• Quick Learner: Capable of learning swiftly while maintaining a focus on results.

• Travel Knowledge: Background in tourism, concierge services, travel management companies (TMC), destination management companies (DMC), or tour operator firms.

• Familiarity with hotel databases in the Russian Federation and popular travel destinations across Europe and Asia.

• Tech Requirements: A working computer and microphone.

🏝️ Benefits

• Remote Work: Enjoy the flexibility of working from home.

• Great Team: Become part of a dynamic and youthful team of experts.

• Flexible Schedule: Work two days on followed by two days off, from 9 a.m. to 9 p.m. GMT +3.

• Competitive Salary: Receive a base salary of 800 EUR plus up to 200 EUR in bonus KPI.

• Challenging Tasks: Engage with interesting and ambitious projects that will enhance your professional skills.

• Continuous Learning: Access seminars, training sessions, and conferences, with support to attend any conference of your choice.

• Perks: Benefit from corporate discounts on hotels and other services.