Researcher, AI Design

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee comprehensive research projects that guide the design and development of AI-driven products and features.

• Collaborate closely with product design, engineering, and product management to convert research findings into practical design choices.

• Establish and refine research methodologies for new AI interaction models — including conversational AI, generative AI, and autonomous systems.

• Execute both generative and evaluative research employing various methods (interviews, usability assessments, surveys, diary studies, concept validation, etc.).

• Distill intricate findings into clear and compelling narratives for executive and cross-functional audiences.

• Mentor and support fellow researchers, enhancing the overall skill set of the team.

• Advocate for ethical AI design and contribute to frameworks for responsible AI research.

⛳️ Requirements

• Over 7 years of experience in UX research, human-computer interaction, or a related discipline.

• Extensive experience researching AI/ML products or intricate technical systems.

• A robust portfolio showcasing the influence of your research on product results.

• Proficiency in both qualitative and quantitative research methodologies.

• Outstanding communication and storytelling abilities.

• Comfortable with uncertainty and capable of shaping research strategy in dynamic environments.

• Experience working with cross-functional teams within a large, matrixed organization.

• Familiarity with responsible AI, AI ethics, or trust and safety research (Bonus).

• Knowledge of enterprise software or B2B SaaS contexts (Bonus).

• Advanced degree in HCI, cognitive science, psychology, or a related field (Bonus).

🏝️ Benefits

• Time off programs

• Medical

• Dental

• Vision

• Mental health support

• Paid parental leave

• Life and disability insurance

• 401(k)

• Employee stock purchasing program