Renewals Specialist I

This is a fully remote position, open to applicants in India.

📋 Description

• The Specialist I, Renewals is essential to the NextGen Healthcare client experience.

• Focus on enabling the renewals team to provide ongoing value and achieve business results through client retention expertise.

• Manage and execute the entire renewal process, from identifying opportunities to negotiating and closing deals.

• Leverage data to facilitate meaningful conversations with clients.

• Track and report on client accounts, renewal pipelines, gross retention rates, and renewal forecasts.

• Work in collaboration with cross-functional teams to meet client requirements.

⛳️ Requirements

• Bachelor’s Degree.

• 0-1 years of experience in a Sales Operations, Revenue Operations, Renewals, or Client Success position.

• Proven skills in negotiation and overcoming objections.

• Familiarity with Salesforce.com; Gainsight experience is a plus.

🏝️ Benefits

• Health insurance.

• Flexible working arrangements.

• Professional development.