Renewals Specialist

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Drive customer engagement, satisfaction, and retention with the UiPath platform, while ensuring the successful renewal and expansion of enterprise accounts.

• Collaborate with cross-functional teams to deliver value and establish long-term relationships with clients.

• Develop and sustain strong relationships with clients, ensuring sustained business success.

• Educate clients on how UiPath solutions enhance their business operations and financial outcomes.

• Meet sales and renewal objectives, ensuring customer satisfaction and growth.

• Serve as a trusted advisor, offering strategic insights and customized solutions.

• Work with teams to convert customer needs into actionable solutions.

• Proactively address issues, overseeing the renewal process and guaranteeing timely renewals.

• Retain and grow subscription revenue by identifying new opportunities for expansion.

⛳️ Requirements

• A minimum of 2-4 years of experience in renewals, sales, or account management within a tech or SaaS environment.

• Strong problem-solving abilities with a track record of overcoming challenges in customer interactions.

• Capability to articulate complex solutions clearly, stimulating customer interest.

• Expertise in managing enterprise-level client portfolios and fostering long-term relationships.

• Demonstrated ability to collaborate across functions and influence both internal and external teams.

• Comfortable negotiating with procurement departments and managing contract renewals.

• Proficient in using Salesforce and LinkedIn Sales Navigator for account management.

• Candidates must have authorization to work in the United States for this position.

🏝️ Benefits

• Flexible working hours

• Professional development opportunities