Relief Manager – Housekeeper

This is a fully remote position, open to applicants in Canada.

📋 Description

• The Relief Camp Manager / Housekeeper is tasked with overseeing the organization, housekeeping, and efficient functioning of LandSea camp facilities.

• Direct all facets of food preparation for the day and ensure proper dating of products.

• Coordinate and assist in the setup and breakdown of stations as designated by the manager.

• Prepare and cook food items according to established recipes and directions.

• Ensure precise portion control when preparing and serving items on the line.

• Keep daily temperature logs up to date.

• Responsible for sampling all food items on the line before serving to customers.

• Notify management and remove food items that do not meet quality standards.

• Complete checklists for opening and closing stations.

• Welcome customers as they approach and depart from the serving line.

• Inquire about customer satisfaction with the service and address any complaints while maintaining a positive demeanor.

• Help maintain a clean work environment, including floors, work areas, equipment, walls, refrigerators, and meat blocks.

• Ensure all work areas and serving utensils are sanitized and clean.

• Manage the proper disposal of waste from the service line.

• Facilitate the transfer of supplies and equipment between storage and work areas, either by hand or using a cart.

• Participate in daily safety observations and promptly report any safety hazards to management.

• Cross-train in various areas as required.

• Be prepared to work in concessions, catering, and special events as directed by your manager.

• Execute tasks assigned by your manager on a weekly, bi-weekly, or monthly basis.

• Complete any tasks requested by a supervisor or member of the Aramark management team.

• Oversee all aspects of service and guide employees on the line to ensure timely and effective customer service.

• Request assistance from utility workers for sanitation issues on the line as necessary.

⛳️ Requirements

• Camp Operations

• Oversee daily camp operations to ensure smooth service delivery.

• Manage camp start-ups, shutdowns, maintenance, and facility management.

• Monitor inventory, purchasing, receiving, and supply levels.

• Ensure accuracy in camp occupancy records and staffing levels.

• Administration

• Complete and submit daily, weekly, and monthly reports.

• Manage timesheets, incident reports, performance evaluations, and employee records.

• Track budgets, camp expenses, purchasing, and inventory controls.

• Maintain precise operational and financial documentation.

• Staff Leadership

• Supervise housekeeping, kitchen, catering, and maintenance teams.

• Train, coach, and support camp employees.

• Conduct performance evaluations and address any workplace issues.

• Foster teamwork and promote a respectful workplace culture.

• Health & Safety

• Ensure adherence to company safety policies and government regulations.

• Conduct safety meetings and maintain safety records.

• Investigate incidents and complete necessary documentation.

• Ensure compliance with food handling and sanitation standards.

• Housekeeping & Guest Services

• Oversee room inspections and cleaning schedules.

• Remove garbage and dust shelving.

• Sweep and vacuum the mudroom, hallway, and entrances.

• Check guest lists for room changeovers, both inbound and outbound.

• Report changes and cleaned items accordingly.

• Ensure daily cleaning of bathrooms (floors, toilets, shower stalls, sinks, and mirrors).

• Replenish toilet paper, paper towels, and soap as needed.

• Maintain cleanliness in the laundry room; dust and sweep daily, mop every other day.

• Keep linen storage organized and tidy.

• Other duties may be assigned as required.

• Ensure that accommodations, laundry facilities, and common areas meet company standards.

• Address client and guest concerns promptly.

• Provide high-quality customer service in a remote camp setting.

🏝️ Benefits

• Wages starting from $22.57 to $24.62 per hour.

• Overtime compensation.

• Coverage for inbound and outbound travel expenses.

• Health and Wellness Benefits program available for full-time employees.

• Meals and accommodation provided while working on-site.

• Partial uniform supplied.

• Potential footwear allowance.

• Company and team-building events.

• Opportunities for professional development, including continuous training and possible mentorship programs.