Relationship Manager II, Client Success Advocate

This is a fully remote position, open to applicants in California.

📋 Description

• Accountable for managing high-level relationships with one or more clients that are vital to Dark Matter Technologies.

• Acts as the main point of contact and liaison for clients, ensuring their satisfaction, facilitating communication, and overseeing the overall client relationship management.

• Recognizes opportunities for continuous improvement initiatives.

⛳️ Requirements

• A Bachelor’s degree or an equivalent combination of education, training, or professional experience.

• A Master’s Degree is preferred.

• A minimum of 10 years of experience in relationship management is required.

• At least 2 years of leadership or management experience is necessary.

🏝️ Benefits

• Full-time employees are eligible for a diverse range of benefits, including medical, dental, vision, basic life insurance, short/long term disability, and participation in a 401(k) plan (with company match).

• Time off (US Only): The Company offers a minimum of 10 days of vacation for new employees, sick leave according to state regulations, 8 company-paid holidays, and 2 personal holidays each year.