Reimbursement Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee and manage all necessary actions to secure prescription drug coverage for patients

• Collaborate with insurance providers, healthcare professionals, and physician offices to enhance reimbursement opportunities

• Handle documentation, submissions, and associated paperwork with insurance companies and public/federal funding initiatives

• Apply financial means tests to optimize patients’ prescription drug coverage

• Manage pharmacy operations after securing funding

• Develop comprehensive knowledge of public, private, and federal funding systems

• Report all adverse events to the designated units or departments

• Execute additional duties and responsibilities as assigned

⛳️ Requirements

• Post-secondary education or equivalent qualifications in a related field

• At least 2 years of customer service experience in an office environment

• High proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and other Office applications

• Professional, courteous, and efficient telephone communication skills

• Ability to manage time effectively, prioritize tasks, and handle multiple responsibilities to meet conflicting deadlines

• Strong communication and interpersonal abilities

• Capability to work both independently and collaboratively within a team

• Detail-oriented

• Experience in the healthcare, pharmaceutical, or insurance sectors is a plus

• Bilingual proficiency in French and English is advantageous

• Advanced understanding of the pharmaceutical distribution sector

• Familiarity with automated warehouse operating systems

• Strong business and financial insight

• Excellent analytical and mathematical capabilities

• Ability to communicate effectively in both oral and written forms

• Strong interpersonal and leadership qualities

• Effective organizational skills

• Consistent ability to meet deadlines

• Exceptional problem-solving skills

• Outstanding presentation abilities

• Comprehensive training in business administration, accountancy, sales, marketing, computer sciences, or related fields, typically acquired through completion of a two-year associate's degree program or equivalent experience and education

• A minimum of one year of customer service experience

• Ability to handle multiple tasks simultaneously

• Experience in the medical and pharmaceutical sectors is an asset

🏝️ Benefits

• Medical, dental, and vision insurance

• Backup dependent care services

• Adoption support

• Infertility treatment coverage

• Family-building assistance

• Behavioral health services

• Paid parental leave

• Paid caregiver leave

• Training programs

• Resources for professional development

• Mentorship initiatives

• Employee resource groups

• Volunteer opportunities

• Reasonable accommodations provided during the hiring process and employment