Regional Technical Specialist

This is a fully remote position, open to applicants in Illinois, +5 more states.

📋 Description

• Facilitate and execute product-focused sales presentations and training sessions for the entire Nice North America product range.

• Aid in the introduction of new products by assisting in the creation and delivery of training modules for these products.

• Certify sales representatives on new products and ensure annual certification on the full Nice North America product line.

• Establish yourself as the authority on the design, understanding, and application of Nice North America products.

• Engage in relevant trade shows, sales meetings, planning sessions, and special events.

• Keep sales managers informed about market trends and dynamics.

• Coordinate training initiatives with the regional sales manager.

• Provide comprehensive technical support both on-site and remotely.

⛳️ Requirements

• High School Diploma.

• At least 4 years of relevant experience, ideally within the CEDIA channel.

• Excellent written and verbal communication skills.

• Capable of effectively presenting information in both individual and group settings.

• Experience with control system programming is advantageous.

• Proficient in troubleshooting complex AV/Control systems both on-site and remotely.

• Familiarity with MS Office (Outlook, Word, Excel) and NetSuite.

• Experience using PowerPoint and Adobe Captivate.

• Must possess the ability to work effectively in a remote environment.

🏝️ Benefits

• Competitive salary.

• Opportunities for commission.

• Training for technical support.

• Comprehensive PhD support for veterans.

• Opportunities for professional development.