Regional Support Specialist

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Efficiently manage and attend to the daily needs and requirements of key national accounts to achieve optimal customer satisfaction and revenue growth.

• Develop relationships within the key national account’s organization in the territory, as well as with their key customers to ensure the highest standard of service.

• Introduce new products to the key national accounts and their customers.

• Identify and nurture new business opportunities for the key national accounts within the territory.

• Offer product and technical expertise to customers.

• Collaborate with national accounts to oversee changeovers and secure unit box orders to enhance revenue.

• Support, participate in, and attend key national account open houses, trade shows, sales seminars, customer events, and similar activities.

• Distribute marketing materials to installers on behalf of PGI and/or the key national account.

• Analyze reports, documents, and correspondence related to the successful operation of the territory, and prepare regularly scheduled reports for internal management and customers.

• Assist key national accounts in establishing new stores.

• Regularly support customers’ sales efforts by accompanying them on professional installer sales calls.

• As needed, engage directly with installers and/or consumers to address specific product concerns.

• Perform all other job-related tasks as assigned.

⛳️ Requirements

• A strong teamwork mentality is essential, as key national accounts require a team to support and fulfill their needs.

• Exceptional attention to detail and accuracy.

• Professional, personable, and persuasive demeanor.

• Comprehensive verbal and written communication skills, with the ability to multi-task efficiently.

• An outstanding work ethic.

• Proficiency in computer skills, including Microsoft Office/Excel/Outlook/Teams.

• This position is home-based.

• Extensive driving and air travel will be necessary, with an expectation of approximately 10 nights per month of travel.

• A college degree or equivalent work experience is preferred.

• Must have a minimum of 5 years of regional sales experience.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for professional development.