Regional Support Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Accountable for assisting the Regional Manager in promoting operational excellence throughout the portfolio of homes, emphasizing quality, consistency, and leadership development.

• Aid Managers at the homes in optimizing their workforce, enhancing resident experience, and ensuring adherence to both clinical and non-clinical compliance.

⛳️ Requirements

• Proven experience in senior leadership positions within the aged care sector.

• A demonstrated history of leading large, diverse teams, with a strong capacity for driving change and improvement in complex environments.

• Exceptional communication, influencing, and stakeholder engagement abilities.

• Superior customer service skills with a customer-centric philosophy.

• Strong commercial awareness.

• Advanced understanding of both quantitative and qualitative data, combined with robust analytical and critical thinking capabilities.

• Proven experience in formulating and executing strategic operational plans, with a history of ensuring compliance.

• Familiarity with funding, health/aged care national policies, and regulations.

🏝️ Benefits

• Retail savings with the Blue Light Card

• Discounted car hire

• Employee Assistance Program for you and your family

• Free Wellbeing App to support your mental and physical health

• Novated leasing for vehicles

• Workplace banking support

• ACN membership discounts for nurses

• Discounted health insurance with nib health

• Discounted JB HiFi