Regional Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish IDeaS as a reliable business partner by effectively communicating how our solutions meet customer commercial goals.

• Proactively assist and shape customer purchasing journeys by comprehending evaluation criteria, stakeholder dynamics, and decision-making processes.

• Create and present impactful, customer-focused demonstrations with well-defined objectives, success measures, and scope management.

• Collaborate with Sales and Account Management to formulate account strategies, evaluate customer needs, and tackle critical issues to achieve regional objectives.

• Leverage industry best practices and revenue management knowledge to customize solutions for particular customer segments, portfolios, and regions.

• Serve as the technical lead for assigned opportunities, coordinating with Product, Integrations, Consulting, Client Services, and Partner teams as necessary.

• Participate in regional and global Solution Engineering initiatives, sharing best practices and fostering continuous improvement.

• Assist with marketing events, trade shows, and user group meetings as required.

⛳️ Requirements

• Bachelor’s degree or equivalent practical experience.

• Over 5 years of experience in technical sales, consulting, solution engineering, or similar roles.

• Preferred: More than 3 years of experience in hospitality, distribution, and revenue management, including familiarity with automated revenue management systems.

• Strong grasp of hospitality revenue management principles, pricing, distribution, and forecasting.

• Basic understanding of hotel technology ecosystems, including PMS, CRS, channel management, and associated systems.

• Proven capability to convey complex technical and business concepts clearly to both executive and non-technical audiences.

• Demonstrated success in delivering compelling product demonstrations and solution presentations.

• Strong skills in presentation, facilitation, and stakeholder management.

• Proficiency in spoken and written English.

• Competence in Microsoft Excel, Word, and Outlook.

• Willingness to travel as business needs dictate.

• An equivalent combination of education, training, and relevant experience may be accepted.

🏝️ Benefits

• 24/7 Client Support

• Flexible working hours