Regional Operations Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the design and execution of operational processes and procedures for regional online educational institutions.

• Ensure adherence to regulations set forth by sponsors, the board of education, and state legislation.

• Supervise student records management, local and state assessments, attendance tracking, truancy follow-up, as well as office and facility administration.

• Address and manage escalated issues for staff, students, and families concerning school procedures, technology systems, and resources.

• Act as a liaison between school staff and the regional team to identify operational requirements and create corresponding school-level procedures.

• Participate in school leadership teams at designated schools.

• Create, document, and electronically store operational procedures and workflows.

• Review procedures and pinpoint opportunities for improvement and efficiency.

• Keep track of department of education regulations, compliance requirements, and state educational laws.

• Manage student information in compliance with state and federal regulations.

• Coordinate communications with external vendors as necessary.

• Execute other assigned responsibilities.

⛳️ Requirements

• A Bachelor’s Degree is required.

• Preferred 5-7 years of experience in Operations Management.

• Proficiency in Microsoft Office and Google Suite applications.

• Strong skills in spreadsheets, including basic and intermediate formulas and functions.

• Prior experience in an educational environment is preferred.

• Experience in managing compliance with laws and regulations is preferred.

• Familiarity with creating and documenting procedures and workflows.

• Ability to responsibly handle confidential information and maintain discretion.

• A reliable, dependable, and trustworthy work ethic.

• Capability to manage challenging or emotional client situations.

• Ability to make informed decisions after gathering relevant information.

• A mature perspective on issues that impact the department, oneself, and/or the organization.

• Proven leadership and management skills.

• Excellent written and verbal communication abilities.

• Capacity to work under pressure, prioritize tasks, and consistently meet deadlines.

• A customer service-oriented mindset.

• Willingness to learn new technologies and develop new skills through independent study and professional training.

• Ability to work autonomously as well as collaboratively within a team.

• Understanding and capability to manage confidential information appropriately.

• Ability to lift up to 25 lbs.

• Must pass federal and state criminal background checks.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) retirement plan.

• Life insurance.

• Long-term disability insurance.

• Short-term disability insurance.

• 10 paid holidays per year.

• Paid Time Off for sick, vacation, and personal days.

• Choice of 4 health insurance plans, including co-pay or High Deductible Health Plans.