Regional General Manager, Market Performance

This is a fully remote position, open to applicants in Arizona, +16 more states.

📋 Description

• Take responsibility for the regional P&L, encompassing revenue growth, contribution margin, and cost management.

• Create regional forecasts, budgets, and operating plans that are in line with company objectives.

• Enhance unit economics, utilization, and market density.

• Balance growth, margin, quality, and experience through well-considered tradeoffs.

• Act as the accountable leader for regional performance concerning therapist acquisition, enablement, physician success, and partner account management.

• Lead by influencing in a matrixed environment and coordinate functional partners to meet regional priorities.

• Convert national initiatives into region-specific execution strategies with defined KPIs.

• Ensure a sufficient supply of therapists, establishing regional hiring goals and market-level sourcing strategies.

• Enhance therapist engagement, retention, productivity, quality, sustainability, and overall experience.

• Propel regional growth by fostering physician relationships and executing partner strategies.

• Increase referral volume and retention, improve partner satisfaction and outcomes, while identifying opportunities for account expansion.

• Serve as a senior escalation point for regional partner-related issues.

• Formulate and implement market strategies based on local dynamics, demand patterns, and performance metrics.

• Recognize opportunities for market expansion, optimization, and investment.

• Represent the region to executive leadership by highlighting insights, risks, and opportunities.

• Establish weekly, monthly, and quarterly business reviews.

• Utilize data to identify performance gaps and implement corrective measures.

• Align functional partners around a unified regional scorecard.

• Exemplify company leadership principles and culture.

• Influence and develop regional leaders while promoting ownership, transparency, and continuous improvement.

⛳️ Requirements

• 10+ years of progressive leadership experience in healthcare operations, specifically in multi-site in-home or outpatient rehab services.

• Reside within the Western US (WA, OR, NV, CA).

• Previous P&L ownership with responsibility for growth and profitability.

• Preferred background in PT or OT relevant to the aforementioned areas.

• Bachelor’s degree or equivalent qualification.

• Experience in leading within a matrixed or shared services environment.

• Strong financial and analytical capabilities.

• Demonstrated ability to influence others without direct authority.

• Owner mentality with sound business judgment.

• Comfortable with ambiguity while driving clarity.

• Collaborative leadership style with low ego.

• Data-driven, decisive, and focused on execution.

• Capability to balance strategic insights with operational discipline.

• Familiarity with health system partnerships or enterprise accounts in local markets.

🏝️ Benefits

• Unlimited paid time off.

• Paid holidays.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Company-paid life insurance.

• Voluntary short-term disability.

• 401(k) plan with company matching.

• Dependent care FSA.

• 20% nondiscretionary bonus.